CX events and workshops
Provides you with the ultimate tools to increase your knowledge of CX
Agenda
September
October
November
December
Events and workshops
Rotterdam, 7 to 9 October 2024
Join our latest CX Leadership Circle program and get the inspiration, knowledge and feedback of experts alongside bestselling author Ian Golding. Two intensive days with highly interactive sessions focused on your personal CX development.
23-27 september 2024
Together with our American partner, we offer you access to the secrets of excellent service and customer experience. You draw up a strategic implementation plan, which gives you a flying start on the road to Customer Excellence in your own organization.
Immerse yourself in the basics of Customer Experience
One day in which you will be immersed in the basics of customer experience. Practical, concrete, no nonsense: What is it, how does it work and what can you improve in your organization tomorrow? A day you must have attended.
There is a 'CX in One Day' edition every month.
Impression of the 12e National CX Event
There are many examples of organizations that show how to offer customers an optimal experience by putting employees first, and thus improve their operating results. Like every year, speakers from such organizations, large and well-known, but also small and unique, told their stories during the National CX Event.