Innovation Management and Design Thinking
Create more value with the design thinking method
Looking for ways to stimulate innovation within your organization? The innovative design thinking method offers your employees the right tools to come up with innovative ideas in a unique way.
Curious how that works? Experience it for yourself in our innovation management and design thinking workshop. We like to design these together so that your organization is given the right tools and discovers the best applications through an interactive approach.
Innovation management and design thinking
Do you want to give the innovation process in your organization a boost or perhaps completely overhaul it? Then consider implementing design thinking. In our innovation management and design thinking workshop you will experience the benefits of design thinking yourself.
One of the biggest advantages of design thinking is the occurrence of biases, which every person suffers from. Through in-depth research, innovators step into the shoes of end users and experience the customer experience themselves. This allows them to set aside their own perspective and recognize needs those customers themselves had not yet identified. Design thinking thus improves the imagination within the organization, so that creativity and innovation are stimulated.
Another important aspect of innovation management and design thinking is the role of prototypes. When ideas are just born, they are quickly tested among users to receive actionable feedback. In this way, theorganization gains insight into the potential value of a solution at an early on.
Applying the design thinking method
Convinced of the added value of design thinking? Then it can still be a challenge to implement this unique method in your organization. Our innovation management and design thinking workshop will help you with this.
During the design thinking workshop, you will receive practical examples and tools to get startedwith this design thinking method. Our extensive global network provides a source of inspiration to learn from. Moreover, we look in advance at what your organization needs. Together we design a workshop where your employees get the most out of it.
DLL Team - Marije - Erik - Mirthe
"We are very happy with the CX Game. It fits perfectly within our Customer Centricity program. We expect this game to really contribute to our goal of making DLL even more customer focused. We look forward to playing the game with as many colleagues worldwide as possible. It was a very educational and motivating day full of energy. This is certainly thanks to the inspiring guidance of your team!"
General Manager (Roche)
"Dear NECXT team, thank you for a wonderful inspiring benchmark - we all left energized and ready to start experimenting with new ideas. The tour was organized perfectly and provided a great mix of company visits, speaker engagement, team reflection and site seeing 🙂
It was an absolute pleasure working with you on this and I am sure we will connect again soon."
CX Academy Participants
JDE (Jacobs Douwe Egberts)
"Extensive and beyond expectations - Convincing! - Inspiring - Gets you thinking & doing - Very effective flow from the basics to the practical implementation - Very interactive and hands-on. Good to work from your own thoughts and those of the fellow participants. Flexible design that focuses on your needs. - Inspiring speakers with an appealing and personal story"
Cluster Head of Customer Excellence at Bayer
"I had the chance to work with NECXT consulting for a variety of projects in 2019 & 2020. NeCXt played a significant role in our efforts as a team not to adopt agile ways working in our day to day but also to embrace them. A group of very experienced consultants with knowledge across industries helped us connect with a variety of companies already experiencing the transformation and they were continuously there as a strategic partner on our journey."
Marketeer Volkswagen PON Financial Services
"Through these very inspiring workshops, we know how we can exceed our customers' expectations in the coming years and how we can realize WOW moments. I never thought there would be so many concrete ideas! "
Global VP Customer Strategy (AEGON)
"You helped us with fresh ideas to become more customer centric. I liked that we a diversity of experiences, being there in person, getting theory explained and seeing it applied in practice. And by coming to a clear plan so that you don't go home empty handed but can take next steps - I thought that was more than good. The quality of the benchmarks is very good - you can never organise this yourself. I would recommend any MT to participate in a Customer Inspiration Tour."
Manager Marketing (Kinderopvang Humanitas)
"Thank you for this unique gaming experience! What a beautiful and original way to introduce an organization to customer experience! In this way, it almost naturally becomes a shared responsibility and its importance is recognized by everyone!"
Managing Director (De Monchy International)
"Since the introduction of our new purpose 'WE CREATE THE FUTURE - TOGETHER', we have noticed that conversations with our employees, customers and suppliers take place on a different level. Because we see that reflected in our company results, we are already enjoying the benefits! "
Country Manager Gulf countries (Roche)
"This Transformation Teamevent was really a 10! We are fully inspired and fuelled to move forward. Keep it up! Thank you!"
Manager at Roche
"To be frank, I thought in the beginning that it was a high investment doing this tour. But having it done now, It was so worth it! My team is super inspired, the spark has been lit ... it was an incredible 2 days!.."
Director Business Development & Marketing Global & EMEA | Healthcare Experience Solutions
"If a program can open your eyes like this, you will earn no less than a 10. The Orlando Inspiration Experience is for marketing, sales, customer experience leaders and HR. If your team will come here to join in - you're doing the right thing. If you are serious about growing your business, taking your customers seriously, this is an experience that you simply cannot miss! "
What is design thinking?
For many, no longer an unfamiliar term: design thinking. More and more organizations are applying it in, for example, the R&D department, to achieve innovations in a new way. But what does design thinking mean?
In design thinking you work in a new way on solutions to problems by focusing on the users of a product or service. Organizations that use this method have a continuous focus on understanding human behavior. Where traditional ways of innovating often encounter new obstacles in the final stages, the needs of end users in design thinking are integrated from the start of the process.
In addition to end users, several other stakeholders are involved in the process. This ensures that there is a broad willingness for change. The stakeholders are involved in the process from the start and therefore feel part of the solution, which gives them a sense of responsibility in the implementation and execution of the idea.
Getting started with innovation management and design thinking
Just like a growing group of organizations, discover the value of the design thinking method. Through our innovation management and design thinking workshop you will make a quick start and you will be able to implement design thinking smoothly in the organization.